At devsanket.in, we take great care in delivering quality home décor products to our customers. We want you to have a pleasant shopping experience with us.
Return Eligibility
Returns are accepted only in the following cases:
- The product received is damaged.
- The product received is defective.
- The wrong product has been delivered.
- The item is missing from the order.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
Return Request Timeline
Customers must raise a return request within 48 hours of receiving the product.
Requests received after this period may not be accepted.
Proof Required
To process your return request, please share:
- Order ID
- Clear photos/videos of the product
- Unboxing video, if available
- Images of the packaging and shipping label
This helps us verify the issue and resolve it quickly.
Non-Returnable Items
Returns will not be accepted for:
- Used or damaged items caused after delivery
- Products without original packaging
- Minor colour variations due to screen/display differences
- Size or design preference changes after delivery
Replacement / Refund
Once your return request is approved and the product is inspected, we may offer:
- Replacement of the same product, subject to availability
- Refund to the original payment method
- Store credit, where applicable
Refunds may take 5–7 business days after approval.